To proceed to order your requested products quoted by our team, we require a deposit, specified in the email. This is so we can place an order with the manufacturer to dispatch your parts to R-Tec for installation.
The deposit is secured on your account, with the remaining balance payable on the day of installation when the job is completed.
- By phone
Call R-Tec Showroom in St Albans during opening hours on 01727 790 100
Pay at RTECSHOP with an online deposit link (Ask us for a custom deposit link)
- Bank transfer
Kindly reply to your email quotation with "BANK TRANSFER" and we will send R-Tec Auto Design Ltd bank account details. We will confirm as soon as we receive it.
Due to this item being a special order, if you decide to cancel, part or all of the deposit may be retained to cover return costs, restocking and handling fees that the supplier will bill us for. In some cases, for example, made-to-order items, the deposit is completely non-refundable, as we cannot return products if they were made to order.
Our workshop will accept one (x1) booking cancellation amendment if you can no longer attend your appointment, subject to notifying our team more than 24hrs before the booking.
When your order arrives, our team will contact you to arrange a convenient date/time to book in. We have a showroom with a waiting area, but for longer jobs, you may prefer to drop off the vehicle in the morning and collect in the afternoon.
You can find our contact details including the Showroom and Workshop address and directions on the contact page.
We are conveniently located between St Albans and Hatfield, so you are within minutes of pubs, restaurants, shopping or even a 30-minute train ride to Kings Cross. Click here for a mini-guide to the local area.