Update Wednesday 20th May 2020
R-TEC AUTO DESIGN PARTIALLY RE-OPENING
We are excited to announce that from Monday 1st June we will be partially re-opening our doors at our St Albans premises R-Tec Auto Design. This date is totally dependent on Government guidelines, specifically the COVID R-number.
We need your help in maintaining safe social distancing with both our staff and other customers
All jobs booked into our workshop will need to be left with us, as R-Tec will only have a small team operating
We request that you drop off your vehicles and leave our facility and only return when we have contacted you that your vehicle is complete
We have introduced new measures so you can enjoy a safe shopping experience.
Steering wheel covers (per car), disposable gloves (per car), perspex barriers, public access to foyer (key dropoff/collection and job sheets only), contactless payment only (no cash), social distancing at the Sales desk, office and workshop areas.
Due to safe distancing rules, jobs may take a little longer than normal. If you would like to book in your vehicle, please call us on 01727 790 100
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R-Tec Auto Design Ltd, RTECSHOP.com & LONGLIFE St Albans
Monday 23rd March 2020
To all our valued customers,
Our thoughts are with all those who have been impacted by the Coronavirus pandemic.
The safety of our customers and staff is our top priority and we are taking this situation seriously, day-by-day. We have drastically changed the way our business works as defined further on in this statement.
Our online business RTECSHOP.com is still fully functioning. A limited team of staff is processing orders with our functioning suppliers to fulfil your orders, and delivering from next-working-day. We are continuously working with our suppliers and product manufacturers to update which products are available and which are not.
As of Monday 23th March, the R-Tec showroom and workshop will be closed to the public for general browsing. This will remain the case until further notice.
Our phone lines and live chat remain open. Orders will be processed where possible, and we will aim to quote all enquiries within 24hrs.
Please do not visit us with general enquiries, questions or for browsing. Any queries should be made online via our website, via our live-chat or by calling our normal number: 01727 790 100. Our product range and services are listed online.
Please stay safe and visit www.rtecshop.com to purchase anything you need.
This information is subject to change without notice. Please call us if you are thinking of collecting or dropping off a vehicle for essential repairs.
R-Tec Auto Design